To pay for your order, we accept the following payment cards: Visa, Mastercard, Maestro, Bancontact. We also accept payment via Paypal and Google Pay. Payment in 3 instalments is possible with our partner Klarna. All payments must be made online when

To pay for your order, we accept the following payment cards: Visa, Mastercard, Maestro, Bancontact.We also accept payment via Paypal and Google Pay.Payment in 3 instalments is possible with our partner Klarna.All payments must be made online when the order is completed.&#xA0;We are unable to place an order on your behalf by telephone or via any other channel.

Payment options

A payment error means that the bank transaction has failed, for various reasons: insufficient funds, connection problems, security code not received, security code entered too late, etc. Your order will not be validated and you will have to place it

A payment error means that the bank transaction has failed, for various reasons: insufficient funds, connection problems, security code not received, security code entered too late, etc.Your order will not be validated and you will have to place it again.If your bank account is debited, please contact our customer service team as soon as possible.

Why is my order in ‘payment error’ status?

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Payment

I want to create a customer account

Login to your account

Delete my customer account

Customer account

Order confirmation

Changing or cancelling an order

My order is missing an item

Defective item in my order

Order

Delivery options and costs

Track my parcel

My parcel has been returned to sender

Shipping and Delivery

Return conditions

Track my return

Refunds

Returns & Refunds

How to know my size

Item out of stock

Save my favourites

Items

Use a promotional code

My promo code does not work

Vouchers and gift cards

Promotions and gift cards