Missing item in my orderUpdated 8 days ago
If an item is missing from your order, it may be due to an out-of-stock situation at the time of preparation. In that case, an email will be sent to you to inform you of the situation. The refund for the item will be processed within 3 to 5 business days (depending on your bank's processing time).
If an item is missing even though it was shipped by us, we advise you to check the delivery note included in the parcel and to contact our customer service team by email at : [email protected].