I am unable to register my return requestUpdated 4 days ago
First of all, make sure that you are still within the time limit to return your items.
Please note that after 14 days from receipt of your items, you will no longer be able to register your return request. Also make sure that your customer account is active and that you are properly logged in to it.
If you are still within the return period, you are logged in to your customer account but are unable to register your return request, we recommend contacting our advisors by email at [email protected].