inspee

We are very sorry that you have received a defective item.We would ask you to contact us by email or via the &#x2018;Contact Us&#x2019; section, including the following information:<ul><li style="font-size: 16px;">Order number or reference</li><li style="font-size: 16px;">Reference of the product concerned</li><li style="font-size: 16px;">Photo of the item (in the case of shoes, a photo of the soles will also be requested)</li><li style="font-size: 16px;">Description of the fault</li></ul>

We are very sorry that you have received a defective item. We would ask you to contact us by email or via the ‘Contact Us’ section, including the following information:

Defective item in my order

Order

I want to create a customer account

Login to your account

Delete my customer account

Customer account

Order confirmation

Changing or cancelling an order

My order is missing an item

Payment options

Why is my order in ‘payment error’ status?

Payment

Delivery options and costs

Track my parcel

My parcel has been returned to sender

Shipping and Delivery

Return conditions

Track my return

Refunds

Returns & Refunds

How to know my size

Item out of stock

Save my favourites

Items

Use a promotional code

My promo code does not work

Vouchers and gift cards

Promotions and gift cards

Defective item in my orderUpdated 4 months ago